Privacy Policy - Donoso Academy

Last updated: September 15, 2025

Donoso Academy (“we,” “us,” or “our”) operates this website to share school information, manage enrollment, and support simple online purchases (uniforms/supplies). This Privacy Policy explains what we collect, how we use it, and your choices. By using our site or submitting a form, you agree to this Policy.

Information We Collect

Form Submissions: Parent/guardian name, email, phone, child name/age/grade and other details you choose to share for tours, enrollment, or inquiries.
Order Details (if you shop on our site): Items purchased and basic payment/shipping details processed by our payment partner (we do not store full card numbers).
Cookies & Usage Data: We use cookies and similar technologies to keep you signed in, remember preferences, and understand site usage.
Communications Logs: Records of messages we send (e.g., automated text reminders) and your communication preferences.

How We Use Information

To contact parents/guardians about tours, enrollment, and school updates.
To send automated text reminders (e.g., appointments, due dates, events) and respond to your requests.
To enroll students, manage classes, and provide school services.
To fulfill store orders, process payments, and provide customer support.
To maintain safety, prevent fraud, and improve our website and services.

Text Messaging (SMS)

By providing your mobile number, you consent to receive automated text messages related to school services and reminders. Message and data rates may apply. Frequency varies. You can opt out at any time by replying STOP; for help, reply HELP or contact us using the details below.

How We Share Information

We share personal information only with service providers who help us run the school and store (e.g., hosting, payment, SMS/email delivery) and only for the purposes described above. We do not sell personal information. We may also share information if required by law or to protect our rights, safety, or community.

Cookies & Your Choices

You can control cookies through your browser settings. Some cookies are essential to the site and disabling them may affect functionality.

Children’s Privacy

We ask that a parent or legal guardian submit any child’s information. If you believe we have collected a child’s information without consent, please contact us and we will delete it.

Data Security & Retention

We use reasonable administrative, technical, and physical safeguards. We keep information only as long as needed for school operations, legal compliance, and legitimate business purposes.